Privacy Policy

At Theeban, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us through any of our digital platforms.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Create an account or place an order on our website.
Subscribe to our newsletter or marketing updates.
Contact our customer care team or interact through social media.

This may include your name, email address, phone number, billing and shipping addresses, and payment details. We may also collect non-personal data such as browser type, device information, and website usage patterns to enhance user experience.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders.
Communicate order updates, confirmations, and delivery details.
Improve our website, products, and services.
Send promotional messages, newsletters, or special offers (only if you’ve opted in).
Comply with UAE laws and prevent fraudulent activities.

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. All payment transactions are processed through secure UAE-based gateways and are encrypted to ensure the highest level of protection.

4. Sharing of Information

We respect your privacy — your personal data will never be sold or shared with third parties for marketing purposes.
However, we may share limited data with trusted service providers such as:

Courier companies for order delivery.
Payment gateways for transaction processing.
IT and marketing partners who assist in operating our website and maintaining customer support.

All third-party partners are contractually obligated to keep your information confidential.

5. Cookies & Analytics

Our website uses cookies to enhance browsing experience, store preferences, and analyze site traffic. You may choose to disable cookies through your browser settings, but some parts of the site may not function optimally without them.

6. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request correction or deletion of inaccurate information.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at theebandesign@gmail.com.

7. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date.