Privacy policy

Theeban operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Theeban is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, payment card information, transaction details, payment confirmation and other payment details.
Account information including your username, password, preferences and settings.
Transaction information including items viewed, added to cart, wishlist, purchased, returned, exchanged or cancelled.
Communications with us including customer support messages and inquiries.
Device information including device, browser, IP address and network details.
Usage information including how and when you interact with the Services.

Personal Information Sources

We may collect personal information:

Directly from you when you create an account, use the Services, or communicate with us.
Automatically through cookies and similar technologies when you use our website or services.
From service providers who help operate our business.
From partners or third parties.

How We Use Your Personal Information

We may use your personal information for:

Providing and Improving Services

To process orders, payments, shipping, returns, manage your account, remember preferences, provide recommendations, and improve the shopping experience.

Marketing and Advertising

To send promotional communications and show relevant advertisements based on your interactions.

Security and Fraud Prevention

To protect accounts, prevent fraud, detect illegal activity, and maintain platform security.

Communication

To provide customer support and respond to inquiries.

Legal Compliance

To comply with laws, legal requests, and enforce our policies.

How We Disclose Personal Information

We may share your personal information:

With Shopify, vendors and service providers (payments, analytics, fulfillment, hosting, customer support).
With business and marketing partners for advertising and marketing purposes.
When required by law or legal processes.
With affiliates within our corporate group.
During business transfers such as mergers or restructuring.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information to operate and improve the Services. Information may be transferred outside your country for service delivery. Shopify may also use data from interactions across multiple merchants to enhance features and services. Shopify is responsible for processing personal data related to these features.

To learn more, visit Shopify’s Consumer Privacy Policy: https://privacy.shopify.com/

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, security, or content. Please review their policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from individuals under the age of majority. If a child has provided personal data, please contact us to request deletion.

Security and Retention

No system is completely secure, and we cannot guarantee absolute security. Avoid sending sensitive information via unsecured channels. We retain personal data only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights and Choices

Depending on applicable law, you may have the right to:

Access your personal data
Request deletion
Request correction
Request data portability
Opt out of targeted advertising
Manage marketing communications (unsubscribe anytime)

If you are in the UK/EEA, you may also have rights to restrict processing, object to processing, and withdraw consent.

To exercise rights, contact us using the details below.

Complaints

If you have concerns about how we handle your data, please contact us. You may also lodge a complaint with your local data protection authority where applicable.

International Transfers

Your data may be transferred, stored, and processed outside your country. Where required, we rely on legally approved data transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Brand: Theeban
Website: https://theebanbrand.com/
Email: theebandesign@gmail.com
Phone / WhatsApp: +971 50 661 1842