1. General

Welcome to Theeban. By accessing or purchasing from our website or through our social platforms, you agree to comply with the following Terms and Conditions. These terms apply to all users of our platform, including customers, browsers, and vendors.

2. Products & Availability

All products are subject to availability. We reserve the right to modify, discontinue, or update any item without prior notice. Colors, fabrics, and materials may appear slightly different due to lighting or screen settings.

3. Orders & Payments

Orders are confirmed only upon successful payment. We accept online payments via secure UAE-based gateways. Theeban reserves the right to cancel any order in cases of pricing errors, payment issues, or suspected fraud.

4. Shipping & Delivery

Orders are processed and shipped within the specified timeframe upon confirmation. Delivery times may vary depending on location and courier service. Theeban is not liable for delays caused by customs, courier issues, or unforeseen circumstances.

5. Returns & Exchanges

Returns and exchanges are accepted within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging with tags intact. Customized or sale items are non-returnable. Store credit may be issued where applicable, subject to approval.

6. Cancellations

Order cancellations must be requested within 24 hours of purchase. Once an order has been processed or shipped, it cannot be cancelled or refunded.

7. Pricing & Currency

All prices are listed in AED (United Arab Emirates Dirham) and are inclusive of applicable VAT unless stated otherwise. Prices may vary based on promotions or updates without prior notice.

8. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Theeban and protected under UAE copyright laws. Unauthorized use or reproduction is strictly prohibited.

9. Privacy Policy

We value your privacy. Personal data collected during purchases or interactions is used solely for processing orders and improving services, in accordance with UAE data protection regulations.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.